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Listed below are the common E.C.A. fault codes as described by the boiler manufacturer along with a possible cause.
E.C.A. Proteus Premix Fault codes
13-ERROR CODES AND DESCRIPTION
Error Code | Error Type | Possible Cause | Troubleshooting |
E01 | Ignition Fault | No gas connection for boiler. |
1- Check that the gas valve is open. 2-Check if there is gas in installation. 3- Press reset button. 4- If the error is still present (or persistsafter) after reset, notify gas safe engineer |
E02 | False Flame Indication | It is triggered if flame is detected in the burner while gas valve is closed. |
1- Press reset button. 2- If the error is still present (or persists)after reset, notify gas safe engineer |
E03 |
High Limit Temperature Protection |
It will occur if the temperature of CH return and CH supply exceeds 90 ͦC. |
1- Check that water valves of boiler installation are open. 2- If the boiler triggers this error in winter mode, check that at least 1 radiator is open. 3- Press reset button. 4- If the error is still present (or persists) after |
E05 | High Limit Temperature Protection | It will occur if the temperature of CH return and CH supply exceeds 90 ͦC. |
1- Check that water valves of boiler installation are open. 2- If the boiler triggers this error in winter mode, check that at least 1 radiator is open. 3- Press reset button. 4- If the error is still present (or persists) after |
E08 | Flame Circuit Failure | The electronic card may be failed. |
1- Press reset button. 2- If the error is still present (or persists) after reset, notify gas safe engineer. |
E09 | Valve Feedback Error | The gas valve may be failed. |
1- Press reset button. 2- If the error is still present (or persists) after reset, notify gas safe engineer. |
E12 | EEPROM Check fail | The electronic card may be failed |
1- Press reset button. 2- If the error is still present (or persists) after reset, notify gas safe engineer. |
E15 | Measurement Deviation Fault of Temperature Sensors | Temperature sensors might be defective. |
1- Press reset button. 2- If the error is still present (or persists) after reset, notify gas safe engineer. |
E16 | Error on Temperature Sensor for CH Supply Water | No temperature is detected by temperature sensor for CH supply. |
1- Press reset button. 2- If the error is still present (or persists) after reset, notify gas safe engineer |
E17 | Error on Temperature Sensor for CH Return Water | No temperature is detected by temperature sensor for CH return. |
1- Press reset button. 2- If the error is still present (or persists) after reset, notify gas safe engineer. |
E18 | Temperature Sensor Error | The temperature change on the temperature sensor is too high (> 30 ͦC) |
1- Press reset button. 2- If the error is still present (or persists) after reset, notify gas safe engineer. |
E21 | Analog to Digital Converter Failure | The electronic card may be failed. |
1-Press reset button. 2-If the error is still present (or persists) after reset, notify gas safe engineer. |
E33 | Error on Temperature Sensor for CH Return Water |
The return water temperature sensor is in short or open circuit state. |
1- If the error is still present (or persists) after reset, notify authorized service. 2- If the error is still present (or persists) after reset, notify gas safe engineer |
E35 |
Error on Temperature Sensor for CH Supply Water |
The CH supply temperature sensor is in short or open circuit state. |
1- Press reset button. 2- If the error is still present (or persists) after reset, notify gas safe engineer. |
E80 | Temperature Difference Error between CH Return Water Temperature and CH Supply Water Temperature Sensor |
Temperature detected by temperature sensor for CH return is higher than temperature detected by temperature sensor for CH supply sensor |
1- Press reset button. 2- If the error is still present (or persists) after reset, notify gas safe engineer. |
E82 | Flame Failure (more than 3 flame loss in 4 minutes) |
Flame detection problem |
1- Press reset button. 2- If the error is still present (or persists) after reset, notify gas safe engineer. |
F07 | Over Temperature Error for Flue Gas | It occurs when the temperature of the flue gas exceeds 95 °C. | 1-Notify gas safe engineer. |
F13 | Repeated Reset Fault | Pressing of Reset button more than 5 times in an hour | 1- Notify gas safe engineer. |
F34 | Low Supply Voltage | It occurs when the supply voltage falls below 170V. | 1- Notify gas safe engineer. |
F37 | Low Water Pressure Fault | It occurs when water pressure sensor detects a relatively low water pressure (0.4 bar) for your boiler. |
1- Check water pressure in heater installation of your boiler. 2- Fill the system with water until the pressure reaches 1.5-2 bar (the boiler will eliminate error when the pressure is over 0,8 bar). 3-Check your valves and installation against leaks. 4- If the problem is still present (or persists), notify gas safe engineer. |
F39 |
Outdoor Temperature Sensor Fault | Outdoor temperature sensor might be defective. |
1- Press reset button. 2- If the error is still present (or persists) after reset, notify gas safe engineer. |
F40 |
High Water Pressure Fault | It occurs when water pressure sensor detects a relatively high water pressure (3,3 ±0,3 bar) for your boiler. |
1- Check water pressure in heater installation of your boiler. 2- Tur off the boiler and restart it. 3- If the error is still present (or persists) after reset, notify gas safe engineer. |
F47 |
Water Pressure Sensor Error | Water pressure sensor is not plugged in or there is no contact. |
1- Press reset button. 2- If the error is still present (or persists) after reset, notify gas safe engineer. |
F50 |
Storage Tank Sensor Fault | Boiler sensor might be defective. |
1- Press reset button. 2- If the error is still present (or persists) after reset, notify gas safe engineer. |
F51 |
PT1000 Solar Sensor Error | PT1000 solar sensor might be defective. |
1- Press reset button. 2- If the error is still present (or persists) after reset, notify gas safe engineer. |
F52 |
Error on Temperature Sensor for DHW | Temperature sensor for domestic water might be defective. | 1- Notify gas safe engineer. |
F53 |
Error on Temperature Error on Temperature Gas | The flue gas temperature sensor is in short or open circuit state. | 1- Notify gas safe engineer. |
F81 |
Temperature Sensor Deviation Test Delay | Temperature sensors might be defective. | 1- Notify gas safe engineer. |